FREQUENTLY ASKED QUESTIONS
Q: If I decide that I no longer want a puppy, can I get my deposit back?
A: Deposits are non-refundable. Placing a deposit is a commitment to purchase a puppy, putting a hold on him/her. By putting a hold on a puppy for you, we are not offering it to anyone else, losing potential homes for the puppy.
Q: Can I transfer a deposit to another litter?
A: Yes, you can transfer your deposit to a future litter. However, if there are existing deposits on the litter you choose to transfer to, your pick of puppy will come after the ones already placed on said litter.
Q: Can I bring my dog when I come to visit or pick up my puppy?
A: NO. Sorry, we do not allow outside dogs on our property. This is for the safety of our puppies. Adult dogs can carry illnesses (on their coat, paws etc.) that can harm puppies before they receive age appropriate vaccinations.
Q: When can I spay/neuter my puppy?
A: Our sales contract requires your puppy to be altered by their 1st birthday. We ask that you wait until at least 8 months old (32 weeks from day of birth), as our dogs tend to grow until this age. Please note: Altering prior to 32 weeks of age will void the 2 year genetic health guarantee.
Q: Where is the best place to socialize my puppy?
Let's start by saying where NOT to socialize your puppy: the dog park. Your puppy is it a critical age for learning behaviors or making associations. The dog park (though it sounds like a blast) is one of the worst places to socialize your young and impressionable pup. Dog parks are filled with dogs that have no manners, and owners who aren't paying close enough attention to what their dogs are doing. To start your puppy off right, you're best to set up play dates with similar aged puppies, or well mannered adult dogs you know in the comfort of your or their back yard/home. Puppy Kindergarten classes at reputable training locations are also a great tool. Instructors will teach you what kind of play is appropriate, and when to take "time outs" when play gets too intense. We take all of the puppies we keep to one of these classes, and we find ourselves learning something new every time!
Q: Do I need to take my puppy/dog to puppy kindergarten or obedience classes?
In our contract we do not require you attend either of these classes, but we strongly recommend doing so. Temperament is greatly influenced by socialization and training, particularly in the first year of a dogs life.
A knowledgable trainer can point out things you may not have realized you were doing (or not doing), and can alter their methods to your dogs learning style. We regularly take classes with our dogs whether it's agility, barn hunt, handling, or whatever! There has never been a time where we don't learn/take something from the class. Participating in these classes tends to strengthen the bond between yourself and your dog as well.
A knowledgable trainer can point out things you may not have realized you were doing (or not doing), and can alter their methods to your dogs learning style. We regularly take classes with our dogs whether it's agility, barn hunt, handling, or whatever! There has never been a time where we don't learn/take something from the class. Participating in these classes tends to strengthen the bond between yourself and your dog as well.
Q: WHAT COMES IN THE PUPPY PACK?
- Blanket that smells like mom/siblings/our home
- Basic collar and training leash
- Enough food for 1 week
- Treats
- Toy
- AKC or AKC/FSS Limited Registration Application (no breeding rights - puppies sold as pets only)
- Microchip tag and information
- Vaccination and deworming records
- "What's in the bag?" info sheet
- Copy of Non-Breeding Sales Contract
- Health testing records on all parents available via Google Drive (save the trees!)
TLC Puppy Food
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Toy in puppy pack varies, but generally one they love to chew!
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Blanket that smells like mom/siblings/our home
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Treat brand varies but we try to buy Canadian!
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In addition to the items in our puppy pack, you receive:
- 1 year membership to MASCAN (Miniature American Shepherds of Canada)
- Invite to our private Facebook group where you can share photos, videos, ask questions or plan play dates with others in your area. We also upload helpful info in the file section for your new puppy (available via Google Drive if you don't have Facebook)
- At least bi-weekly photos from birth to the time puppies go home (sent via Google Drive or Dropbox)
- 30 days of pet insurance from go-home date with immediate coverage (you must sign up for this/opt in)
- Us as a resource for the life of your dog
Q: Can i buy two puppies at once?
We will not sell multiple puppies (of the same or similar age) to the same household. Please read the following regarding "Littermate Syndrome"